I have blogged about the use of Technology & HM Coastguard in the past (see http://coastguardsos.com/techno-trouble/), but on reading the MCA’s brave new vision for the Future Coastguard System, I’ve touched on the topic again.

I say ‘Brave’ new vision, should I have said ‘Impossible’? Please read and make your own minds up.

http://www.dft.gov.uk/mca/supporting_documentation_final.pdf

“Underpinning maritime domain awareness is the knowledge base of HM Coastguard. The knowledge

base is geographical information covering the entire service area enriched by an awareness of

environmental factors, social relationships, the availability, capabilities and limitations of SAR assets

and any other significant features that allow staff to fully understand the scene of action remotely.”

Under the ‘Old’ Maritime Rescue Coordination Centre (MRCC) System (before Forth & Clyde MRCC’s closed) there were 18 MRCC’s around the UK.

Given that HM Coastguard is responsible for in excess of 19,491miles of coastline (the MCA website is wrong), we can approximate that each MRCC had the responsibility for around a 1,000 miles of coastline.

The importance of Local Knowledge is such that each officer has to sit an exam & prove their competence.

By closing 50% of MRCC’s each coastguard will have immediately learn the complete Local Knowledge of an approx extra 1,000 miles of Coastline.

“Under our proposals, the MOC will be supported by a subsidiary site at Dover, where the site

infrastructure is such that it can assume the role of the MOC once reinforced with additional staff.

Other Coastguard Centres will be located at Aberdeen, Shetland, Stornoway, Belfast, Milford Haven,

Falmouth, Holyhead and Humber; with a much smaller operation on the tidal River Thames in

London.”

During the closure program and before the new Maritime Operation Centre is working, the remaining coastguards must manage without the new technology to assist and also, importantly without sitting any additional local knowledge exam.

“Operators will, supported by technology, spend the necessary time validating and developing this knowledge base, and remain competent in its application. Trainees will commence with a section proximate to their normal place of work but will, over time, become familiar with the entire service area.”

 

(The statement above assumes that Coastguards will move from closing stations, that there will be time to learn when workload has doubled / trebled and that there is a full complement of staff.)

So, eventually Coastguards will be expected to be ‘familiar’ of all 19,491+ miles of coastline and given that the Future Coastguard System talks about “UK Maritime Domain Awareness” this will include anywhere in the world that a UK flagged ship is at anytime i.e. Global Awareness.

Even if the new technology that this plan relies heavily on does work, the sheer magnitude of the scope of ‘local knowledge’ that Coastguards will have to be proficient in cries out for more staff not less!

The introduction of technology (computer systems, databases, automated monitoring and communications) is not something that I am against, far from it, I fully embrace technology where I can but I would not bet my life on it without proven back-up alternatives.

HM Coastguard MRCC’s are being closed before the new MOC is running and any real world proof that replacement systems work – FACT.

The hasty rate of closures are failing to capture existing local knowledge, there is documentary proof that the so called ‘Pairing’ system between MRCC’s only worked between 2 of the original 18 rescue centres.

These facts are important because they underpin the basis of the new Future Coastguard System (FCS).

Please bear with me on the next bit… I’m not going off topic but trying to make a very important point about technology & safety requirements!

International Convention for the Safety of Life at Sea (SOLAS), 1974

http://www.imo.org/about/conventions/listofconventions/pages/international-convention-for-the-safety-of-life-at-sea-(solas),-1974.aspx

These regulations are intended to provide proper safeguards for all vessels using our seas.

SOLAS V/19 – Carriage requirements for ship borne navigational systems and equipment

V/19.2.1 All ships irrespective of size shall have:

V/19.2.1.4 nautical charts and nautical publications to plan and display the ship’s route for the intended voyage and to plot and monitor positions throughout the voyage; an Electronic Chart Display and Information System (ECDIS) may be accepted as meeting the chart carriage requirements of this subparagraph;

V/19.2.1.5 back-up arrangements to meet the functional requirements of subparagraph .4, if this function is partly or fully fulfilled by electronic means.

 

http://www.imo.org/ourwork/facilitation/documents/solas%20v%20on%20safety%20of%20navigation.pdf

In other words; yes, you can use technology of computerised navigation systems but you need to have a tried and trusted back-up system of in-date’ physical charts and manual navigation equipment.

There are many other maritime laws which demand the use of human involvement as a back-up to technology!

 

So why are the Government, DfT and MCA ignoring the wisdom and proven requirements of human (Coastguards) back-ups of sufficient MRCC’s around our coast? Especially as the replacing system is not proven!

 

The truth is; concerns are being ignored by those intent on seeing the service decimated, just to meet an unreasonable cost saving target that completely ignores operational sense.

Some of the MRCC’s closed/closing have excellent facilities which combine the knowledge and expertise of everyone in the responsible area, including the experts in HMCG that perform other functions such as Marine Surveying, safety assessments. The fact that most of these stations have staff living in a local proximity means excellent local on-scene response. The greater the area of responsibility will increase response times with a negative impact on incident containment.

Each MRCC is already in a location of need and incident numbers confirm this.  Similarly, the more stations you have, the greater chance you will have of stations picking up any weak Mayday calls or automatic transmissions.

Again, there have been instances where EPIRB equipment is fitted but auto distress and positioning has failed.
 ”No alarm was raised, even though the vessel was fitted with an emergency position indicating radio beacon (EPIRB) and a MOB Guardian.”
See MAIB report http://www.maib.gov.uk/publications/investigation_reports/2013/betty_g.cfm

Rescue coordination staff already have enough workload to contend with; there are multiple systems to monitor simultaneously, e.g. monitoring radio traffic from several masts which are all fed into one computer & speaker. Simultaneous broadcasts can be an issue; as stronger ones will drown out weaker ones.

Perhaps the MCA should be concentrating on improving existing systems with better prevention of communications breakdowns which have been highlighted in the press recently.

http://www.cable.co.uk/news/bt-outage-causes-communications-blackout-for-shetland-coastguards-801390143/

In the recent Transport Select Committee inquiry, much evidence was given about repeated communications problems but the MCA appear not to be addressing the issue, which will have greater impact as MRCC’s take on bigger areas to manage.

Failure to address current problems with existing technology that the FCG system will be built on is reckless, the MCA is making unproven claims of system ‘robustness’ and resilience.

Staffing is a crucial factor for the FCS, but it’s not surprising that the latest staffing figures for MRCC’s are still showing a significant shortage of staff especially at the ‘safe’ stations. (Even with the 2 closed stations taken out of the equation).  The Transport Select Committee review was highly critical of the way moral has been affected and staffing levels.

Are Coastguards leaving because they are fearful of workload/responsibility with a deep mistrust of the current plan?

Manning levels at the majority of MRCC’s are at crisis level, it is unlikely many will remain in the stations earmarked for closure; the bold assertions in the FCS concept of operation will flounder with the lack of experienced coastguards with local knowledge for many areas. This will have a dire impact on the FCS working.

In summary; the current plan is looking more unworkable each day, valuable knowledge and experience is being drained away at an alarming rate, reliability and communication issues are not being addressed.

The Future Coastguard System is a Mission Impossible!

There is no technology out there that can perform miracles.

HM Coastguard has 191years of hard learnt lessons in achieving today’s level of competence. The FCS looks likely to throw away much of this competence on an unproven operational theory.

NB. Just prior to me writing this blog, 5 Coastguard Officers from Liverpool MRCC were awarded the Chief Coastguards commendation for Exceptional and Meritorious service, this was for their part in rescue coordination of 23people from the MV Riverdance ferryboat exactly 5 years earlier. The rescue was in a Force10 gale in 7M seas and described as one of the most challenging rescues in modern maritime history.

http://m.blackpoolgazette.co.uk/news/traffic-travel/travel-news/riverdance-rescue-heroes-recognised-1-5428834

Why mention this? Well two reasons:

1). The existing MRCC’s work, in a proven statistical and operational way.

2). The MCA has failed to make any public acknowledgement of the stations achievements because it proves how vital this station is! When asked to comment in the newspaper article (link above), the MCA gave this reply:

A Maritime and Coastguard Agency spokesman today vowed there would be no change in how emergency situations were dealt with.

She said: “As part of the new structure, the Maritime Operations Centre will maintain an overview of activity right across the country and make sure work on search and rescue coordination, tackling pollution incidents and monitoring shipping is effectively managed.”

 

No mention of the award, no acknowledgement of staff, just a reference to the MOC with propaganda claims that contain no proof operational certainty.

 

Awards are scarcely given and this is not a unique occurrence, between the 5 Coastguards they hold 13 of these awards. It is something of a record and brings home the issue of MRCC being located in areas that have high incidents due to traffic volumes & notoriously treacherous areas of coastal responsibility (unlike the MOC – which is not on the coast!).

By CoastalJoe

 

 

I have delayed writing this because I am at a loss to comprehend how the government is completely deaf to the real concerns and evidence given against the proposed cuts in our Coastguard Service. Most of the post will refer to the  meeting of 22.10.2012, but I also want to get up to date with other events.  The views in this post are those of the author.

HOC TRANSPORT COMMITTEE Monday 22 October 2012

Wilson Room
Meeting started on Monday 22 October at 4.11pm. Ended at 5.59pm

The Coastguard, Emergency Towing Vessels and the Maritime Incident Response Group: follow up
Witnesses

  1. Steve Quinn, President, Coastguard Section, Brian George, Liverpool Branch Representative, and Alex Dodge, Shetland Branch Chair, PCS, and Allan Graveson, Senior National Secretary, Nautilus
  2. Stephen Hammond MP, Parliamentary Under-Secretary of State, Department for Transport, Vice Admiral Sir Alan Massey KCB CBE, Chief Executive, Maritime and Coastguard Agency.
Members of the Transport Select Committee are: Mrs Louise Ellman (Labour/Co-operative, Liverpool Riverside) (Chair); Steve Baker (Conservative, Wycombe); Jim Dobbin (Labour/Co-operative, Heywood and Middleton); Julie Hilling (Labour, Bolton West); Kwasi Kwarteng (Conservative, Spelthorne); Mr John Leech (Liberal Democrat, Manchester Withington); Karen Lumley (Conservative, Redditch); Karl McCartney (Conservative, Lincoln); Lucy Powell (Manchester Central); Iain Stewart (Conservative, Milton Keynes South); Graham Stringer (Labour, Blackley and Broughton).

As you can see from the times above, the meeting lasted for just over one and three quarters hours.

In a concurrent investigation, Ireland has undergone a thorough probe and report into its Coastguard service and the proposal of a new centralised base in Dublin.  Last week it was announced by Leo Varadkar, the Minister for Transport, that Coastguard centres at Malin Head, Valentia and Dublin will remain open.

“Through the utilisation of the most modern communications and IT infrastructure across a single national Coast Guard network, I will be proposing that the three centres will be more closely aligned and integrated,” he said.

“Therefore the current structure of three Coast Guard centres in Dublin, Malin and Valentia will continue to provide their current service but will be required to deliver new efficiencies in how these services are provided.”

Supporters for retention of the three stations claimed local knowledge during search and rescue missions would be lost if staff were forced to operate out of a centralised base in Dublin.

Joe McHugh, Fine Gael TD for Donegal North East, said the decision was a victory for common sense.

Here, the Commons Select Committee for Transport is due to publish the findings of its second inquiry next Tuesday; we wait in hope.  But whatever the recommendations are, it doesn’t mean things will change.  The government gave absolute assurances that no coastguard station would be closed until the new operation centre was up and running.  We have already seen these promises broken with the premature closures of Forth and Clyde.  Strangely, both these Maritime Rescue Co-ordination Centres (MRCCs) were also closed before the appointed dates that were given ahead of the new system being in place.

The British Isles, the clue is in the name, has a long and very proud maritime heritage.  We are surrounded by water and consequently the vast majority of our trade is via the sea.  Oh my goodness, as I’m writing this, there is a report coming in of a collision between two ships, near to Holland.  The English Channel is one of the busiest shipping lanes there is, we need the full complement of our MRCCs in order to be able to comprehensively cover in the event of accidents and emergencies.

We have a very rugged coastline in places, where it is hellishly dangerous when the sea is rough. Literally, thousands of lives have been saved by our Coastguard and now is not the time to shirk our duty of care.

To get back to the meeting on 22nd October; Louise Ellman, MP, chaired the meeting. I’ve had the pleasure of meeting with her at Portcullis House, she is a lady of knowledge and integrity.

I think it is evident within the first fifteen minutes that the views of Allan Graveson are not the same as those of his fellow witnesses.  I doubt very much they are the views of his members either.  I’ve met and spoken with a good number of people working in different MRCCs and I have not met one who agrees with the modernisation proposals (as they are) or who would be happy with just 11 coastguard stations!  Such a ridiculous statement to make.

When the discussion got round to the retention of staff and, consequently, local knowledge; it would appear the the coastguard service is going to lose the majority of its workers.  A large number of Coastguards are looking elsewhere for work and, in Liverpool alone, four very experienced coastguards have been lost in the last four months.

Another startling fact is that 15% of coastguard positions are currently vacant.  When Forth was closed there was a complement of 12 staff; just 2 transferred to Aberdeen, and ten left the service.  When the early closure of Forth happened, it was open one day and closed the next.  All four urged the government to stop and reconsider the very serious concerns. Louise Ellman then thanked them for their time and after an hour, they left and in came Stephen Hammond, the new Shipping Minister, and Sir Alan Massey, head of the MCA.

Stephen Hammond started by reading out a statement. He said that the command centre would be operational by April 2014.   Louise Ellman then stated that the statement he had just read out, contrasted starkly with what had just been heard from the four people from the PCS and Nautilus. Mr Hammond said there had been disagreements with some people actually involved and went to state that his predecessor, Mike Penning had meet with them in July 2010 and July 2012, so there had been extensive communication with them throughout the whole period. One meeting in 2010 and then waiting two years before having a second one, could never pass for extensive.  It beggars belief that he believes what he says to be plausible.  He then tried to  pass the answering over to Sir Alan Massey, but was thwarted by another question concerning the assurances that no closures would happen before a robust system was in place. Stephen Hammond said this had happened and that they were going ahead with the timetable as before.  Now, we know that to be untrue as Forth closed early, and Clyde effectively closed last month.  And no, he hasn’t visited any MRCCs or spoken with any Coastguards. And no, he didn’t know what the MOC (Maritime Operations Centre) was nor how it was meant to improve upon the current system.  He is completely certain that everything in the process is fine as he has discussed with civil servants and Sir Alan Massey.  NB Not one person who would be within the operational teams has been asked anything by him.  

Sir Alan Massey was asked how the MOC would help when up and running.  He said, If you had a large incident off the south west coast which was too big for Falmouth to deal with, you’d be able to bring in help from Shetland or Humber.  WHAT????? Methinks that would take more than the extra ten minutes he has already stated may be added on to the response times.  If you google ‘how long does it take to drown?’ you will see it’s about four minutes.  You can drown twice over within the ten minutes extra response time and as for waiting for them to get down from Shetland …… I’m not even going to go there!  When it was pointed out that the other views (from actual people in the service) they had heard differed from what these two were now saying, the response was, well they’re wrong.  By this time Mr Hammond seemed to be losing some of his patience and getting rather belligerent about the fact that the statement he made was being questioned.  He also stated that he believed the staff to be happy when asked about the contrary evidence – not sure the Coastguards would share his beliefs there, in fact, not one of the people I have spoken to, do!

As to local knowledge, by the end of this process, 159 staff with local knowledge will have left.  And no, there is not a 15% vacancy rate, there is only 13.8% and this hardly affects anything – hmmmmmm!

And so it went on.  The steering group was very knowledgeable, asking vital questions that demonstrated their concern for maritime safety.  Too often, Sir Alan Massey’s answers seemed to be “trust me I’m an expert” while Stephen Hammond replied that he had asked Massey and been told it was okay, so that was that.  In fact, Hammond demonstrated clearly, his complete ignorance of operational matters and, after claiming he had spoken to staff and gained their assurance that they were happy with the proposals, had to admit that he had not visited a single MRCC and the staff he had spoken to were in fact civil servants within the Department of Transport and Sir Alan Massey.  Oh dear!

Written by Lynne Gray

Forth Coastguard station has already been closed

Much has been made and said about the ‘Modernisation’ of HM Coastguard (HMCG) but the reality is that it’s neither an improvement nor acceptable when the CEO of the Maritime and Coastguard Agency (MCA) admits that response times to rescues are likely to be delayed up to 10 minutes.

It is in truth, purely a cost saving exercise dressed up with a sprinkling of technology upgrading. There is also the introduction of a new concept of ‘Coastguard domain awareness’ which is based on theory and has no proven operational competency.

If the current plan for HMCG was sound, safe and being implemented in a common sense way, then the Transport Select Committee (TSC) would not have taken the unusual step of re-opening the Inquiry into the changes affecting HMCG. Also, the devolved governments in Scotland and Wales would not be so concerned

One of the KEY arguments for the current plan, which is being hastily executed, is the need for efficiency and a cost saving benefit of a smaller network of HMCG rescue coordination centres.

If we ignore the practical implications of fewer staff covering larger areas and increasing workloads & incidents, we should try to look at the wider picture and the significant impact that these changes will make on the maritime economy.

The MCA say that HMCG costs the UK taxpayer about £35 million per year, there are about 30 million taxpayers… so that equates to around £1.16 per taxpayer.

The MCA say that the current savings IF* all the changes go according to forecast £4.6 million…. so that’s 15.3p per taxpayer. (*The introduction of a Maritime Operations Centre MOC is reliant on new technology being reconfigured and systems.  Govt. IT implementation has a poor track record of both delivery & budget).

COST SUMMARY

HMCG COSTS £35 million  = £1.16/taxpayer/year  CLOSURES Est. SAVING £4.6 million = 15 pence/taxpayer/year

In the most recent report to determine value, the following facts were claimed:

http://www.maritimelondon.com/Maritime%20UK%20statistics.pdf

UK MARITIME INDUSTRY

Directly creates 227,000 jobs, contributes £13.1 billion to UK GDP and generates £3.1 billion for the UK Exchequer

The industry also supports considerable activity in other sectors…….in total, including indirect and induced effects, it supported:  531,000 jobs, contributed £26.5 billion to UK GDP & generated £7.8 billion for the UK Exchequer

SUMMARY

We live on an Island, our Maritime Environment is critical to every aspect of our future, 95% of goods travel by the sea, all our current & future energy is influenced by the sea.

By failing to take into account the Maritime Financial Domain and the challenges it faces, our Government is failing to protect the whole country by focussing on poor value high risk cost savings in cutting 50% of HM Coastguard Maritime Rescue centres.

HMCG is a vital 999 service for our Maritime Environment; it provides services similar to Police/Fire/Ambulance. Common sense alone would dictate that we invest & strengthen HMCG to meet increased risks from climate change related weather events and increased reliance on wind/sea generated energy.

The importance of our Maritime Industry has been underlined by the forming of the UK Maritime Industries Alliance:

http://www.ukmarinealliance.co.uk/

The maritime industry report has identified areas of growth for the whole industry which are a good premise of fiscal policies to help the UK economy.

Indeed potential for growth & economic recovery has also been identified by EU Fisheries Commissioner, Maria Damanaki, for this area:

Ms Damanaki said, “the  marine and maritime economic sectors already employ well over five million people and account for a gross value added of €500 billion.” ….. “According to a recent study, these figures are expected to grow to €600 billion and seven million employed people in 2020.”

http://www.fishupdate.com/news/fullstory.php/aid/18360/EU_fishing_and_marine_industries_to__be_worth_600_bn_euros_by_2020_.html

ANY reduction or weakening of our Coastguard service can only be seen as a counter productive move which will undermine our opportunities for economic recovery. What message do the HMCG closures send to our Maritime Industry?

Therefore it is my opinion that the current ‘modernisation’ plan for HM Coastguard is the biggest threat to UK Maritime Safety since WWII.

HM Coastguard was formally 190 years old on 15th January 2012; it has been the world’s premier Coastguard service. It is my firm opinion that we should develop and build on the existing system we have without closing any MRCCs by measured introduction of new systems & technology utilising existing experienced staff.

The Future Coastguard system must be fit for purpose; it must be as safe if not safer than the existing structure.

To embrace UK & Global Maritime domain awareness, it must be fully aware of the current value of the UK Maritime Industry and the potential for growth it has.

The current closure plan for HMCG is morally, practically, operationally wrong and I think you can add FINANCIALLY wrong too.

This following letter is to be given (by hand) to Mike Penning, the Minister responsible for the closure plans of Coastguard Stations. It highlights grave discrepancies between what is being said and the reality of matters. We sincerely hope that other MPs share the same qualities of integrity and honour that Paul Maynard does.

For the Attention of Paul Maynard MP

Ref. HM Coastguard  MRCC Closures (incl. Liverpool/Crosby)

25th June 2012

Dear Mr.  Maynard,

We have corresponded on this subject a number of times; I thank you for your prompt and diligent replies.

I am grateful therefore, for the opportunity that you have offered by taking my concerns directly to the Transport Minister Mike Penning, with your promise to ensure the matter gets full and fair consideration.

The attached document gives an outline of my concerns, the annex gives detailed information of those concerns stating the flaws in the plan and referenced documents.

I sincerely hope that once you have read this document you will fully back the call for closures to be halted.

You will be aware that these concerns are shared by many other people as the website www.coastguardsos.com proves. The campaign based on the website is led and run by members of the public, which I fully support.

I look forward to this opportunity and trust that it provides some way forward in resolving the major flaws in the MCA modernisation plan for HM Coastguard.

Yours faithfully,

————————————————————————————————————————————————————————-

 

The list below is a Summary of my concerns (they are not in any order), the appendix gives greater detail for each and references any corresponding evidence.

Concerns:

  1. Loss of local knowledge. There is no evidence that the ‘National Gazetteer‘ will be in place prior to any MRCC being closed. Majority of knowledge is held by the staff that are going to be lost before this system is in place or proven to be adequate in ‘real world’ incidents.
  2. Loss of Expertise & Experience. Many of the MRCCs that are to be closed have the highest incident rates and the majority of experienced staff will be lost.
  3. Early closure of MRCCs before MOC running or proven. There can be no cost justification for the early closure of MRCC when it is contrary to the explicit assurances made and risks compromising the whole modernisation strategy and more importantly the lives of people in the areas affected.
  4. Language & dialect issues. Much was made in the consultation process about retaining stations for the ability to speak e.g. Welsh. This has never had any operational basis.
  5. Pairing Fiction.  ‘Pairing’ between MRCCs is, in reality, (if it happens) it’s limited to switch over of 999 calls and monitoring of local VHF channels. Local Knowledge is NOT shared. Assurances were given on the basis that one of each pair could fully take over the others area, which is simply NOT TRUE.
  6. Unreasonable workloads. Remaining MRCCs will face unreasonable amounts of extra responsibility by taking on workloads which can equate to 4 or 5 times existing loads.
  7. Staff morale at all time low. Due to closures & item 6 there is an increase in all MRCCs being understaffed due to stress, sickness and staff leaving.
  8. Real flaws in MCA/HMCG plan not being addressed. Infrastructure has no proper resilience and as such will stop MOC from working.
  9. Incident handovers between MRCCs proven high risk, yet MOC system relies on process.
  10. Lack of Individual Risk Assessments as required by Law. There is no credible evidence that MCA has considered all the Risks associated with each closure. A blanket National Assessment is inadequate.

Summary

A U-Turn on closures of HM Coastguard MRCCs is urgently demanded.

There is significant evidence that gives compelling reasons for the current plan to be reconsidered.

The foundations of the modernisation plan were Pairing & Resilience; they no longer provide any credible basis for the plan.

Appendix

1.    Loss of local knowledge.

1a     Risk Overview table Ref. 6 Risk Mitigation states “No national standard Gazetteer” exists for Local Knowledge (document dated February 2011). http://www.dft.gov.uk/mca/2.risk_overview_table.pdf

1b    MCA response to Independent Review of 2nd Consultation “Local knowledge will be continuously gathered, stored and shared across MCA systems. This information will include alternative and multiple place names, including phonetic spelling and will be available, in a standard format, to all watch-keepers across the whole UK network.” http://www.dft.gov.uk/mca/irt_response_table_v3.3.pdf

1c     See also Pairing in respect to “Retaining additional centres with one from each of the existing pairs and increasing to 24 hour coverage at all remaining stations will enable the current levels of local knowledge, local intelligence and familiarity with local languages, dialect and place names, to be transitioned into the new structure.”( From pdf referenced in 1b)

MCA documents (above) acknowledge the lack of a National Database for Local knowledge and promises to deliver such a system. Given the timeframe it will be impossible to implement a purpose written programme, any commercial system would need a fully quality controlled & verified customisation by trained experienced staff.

With imminent closure of MRCCs, much of this Local Knowledge will be lost before it can be added to the ‘National Gazetteer’, provided staff would be willing to add date prior to redundancy.

Ref.7 Local Knowledge – the Operational Context states

http://www.dft.gov.uk/mca/7.local_knowledge_the_operational_context.pdf

“Coastguard officers can still draw on detailed local knowledge by contacting a wide selection of coastal community based resources (CRS, RNLI, NCI, Harbour and port authorities etc.) for advice. “

However in an emergency situation this is hardly practical due to availability of such volunteer sources and will waste valuable time in any incident.

Justification for not keeping all MRCCs open was added cost of computer links/equipment to MOC; this prevents future updating of National Gazetteer and its interface with Master mapping data. Without access to the system, how can contributors ensure that the data is correctly entered? Without a Regional MRCC to audit any database (place names or maps/charts) how will it be properly audited? Any system depends on the quality of data to be effective.

HMCG has recognised the need for MRCCs at strategic places to provide an on-scene local service because of local risks, like the introduction of theLondonstation after the Marchioness disaster. Where is the proof that technology or working practices mitigate past requirements?

There are significant local variations to the National computer simulation software & planning, there are reports that prediction models do not fully cater for manmade influences on tide movement patterns.

2.    Loss of Expertise & Experience.

The historical Incident data shown in the table (right) clearly demonstrates that MRCCs scheduled to close are the busiest with extremely competent and highly experienced staff.

Latest incident figures show that closing stations are experiencing increases of up to 12% for 2011.

MCA Annual Canoe & Kayak Report for 2010 (issued Jun 2011)

http://www.dft.gov.uk/mca/2010_canoe_and_kayak_incident_report_kp_rev_1-2.pdf

This report clearly indicates the closing stations have the highest number of this type of incident.

A similar picture is also given in the MCA 2010 Diving Incident Annual Report. http://www.dft.gov.uk/mca/2010_diving_report.pdf     The report contains this statement…

“the district with the highest individual total is Portland having the single highest recorded

number of diving incidents totalling 41, not surprising when you consider that Portland is one of the most popular diving areas in the country.”

MCA data gives irrifutable evidence of incident knowledge & experience that will be lost when these stations close.

3.    Early closure of MRCCs before MOC running or proven.

On 22nd November 2011 in the House of Commons, Mike Penning stated in reply to Sheryl Murray MP “no centres will close before the robustness of the system is demonstrated. Should there be any blips in the system, I can assure my hon. Friend that no station will close until we have the level of resilience that we do not have today”.

Link to transcript/formal record:

Commons Hansard: Statement on coastguard modernisation

http://www.publications.parliament.uk/pa/cm201011/cmhansrd/cm111122/debtext/111122-0001.htm#11112278000001

Link to official TV recording of HoC session:

http://www.parliamentlive.tv/Main/Player.aspx?meetingId=9416&st=15:34:40

Forth now due to close 28th September 2012 along with Clyde in December, which will have an impact on the gathering of local knowledge for the database and leave inadequate time for remaining stations to become acquainted with the areas they are going to be responsible for. (See Pairing)

At the same HoC session both Charles Kennedy MP & Richard Drax MP requested assurances regarding MOC ability to be proven. While, Paul Maynard MP requested that there was not a “Cliff edge changeover” between existing MRCCs closing and MOC becoming fully operational & proven.

Any closure of MRCC will further damage moral, overload the service which is already stretched. This may prove extremely costly in time, finances and possibly lives.

4.    Language & dialect issues.

MCA FOI Request F0001014 the following reply was received:

“In respect of the use of the Welsh language during distress calls the Maritime and Coastguard Agency does not hold the information you have requested as HM Coastguard does not record which language was used by a caller during a distress call.

In respect if the tasking of RNLI Lifeboats I can advise that English is used as it is the International language for all Search and Rescue missions; Standard Marine Communications Phrases are used.”

Similarly a response by the RNLI Press Office (Roger Aldham)

“I had a quick chat this morning with some colleagues inWales; however no one can think of any particular incidents where pronouncing place names was a problem.  I suggest you also contact the coastguard inWalesas they co-ordinate almost all of the incidents we launch to and may be able to better answer your query. “

It is clear that language & dialect are a consideration, familiarity with place names is important for every station.

Local names can be mispronounced by anyone not familiar to the area, underlining the importance of all stations.

If the MCA seriously accepts that the ability to speak Welsh/Gaelic is a primary factor in keeping any MRCC open, then it must accept equal importance of every MRCC’s ability to recognise dialect and local phraseology for places, names and topography references.

5.    Pairing Fiction. The following statement can be found in the document….

Future Coastguard Consultation Exercise Equality Impact Assessment (EqIA)

“Each MRCC operates as the coordination centre for a defined geographical area. A measure of resilience is provided by the organisation of the 19 centres into 9 pairings (with Dover/Thames also being linked toLondon).

This resilience is however limited to providing cover for a proportion of resources across the pairing. With the exception of Aberdeen, MRCCs are neither staffed nor equipped to provide full cover across a pairing.”

Document link:
http://www.google.co.uk/url?sa=t&rct=j&q=pairing%20site%3Ahttp%3A%2F%2Fwww.dft.gov.uk%2Fmca%2F%20&source=web&cd=1&ved=0CEwQFjAA&url=http%3A%2F%2Fwww.dft.gov.uk%2Fmca%2Feqia_consultation_exercise-2.doc&ei=F-3iT8zFIsjA0QXE7NSgAw&usg=AFQjCNFDpUXePHebDY0oM8K0NdJrzfgCRw

The above public document is further backed up by leaked minutes of…

Notes from Maritime Operations (MarOps) CSMs Maritime Meeting

Held at Spring Place on the 25 January 2012

Some Paired stations report they have not paired since trials in 2005, whereas others have failed to Pair due to technical incompatibilities even though they are due to close soon.

These prove that the current plan is based on Dangerous Assumptions of operational procedures which are unfounded; the whole modernisation plan is flawed and requires immediate suspension of all closures & an independent review.

6.    Unreasonable workloads.

With reference to both Ref.2 (Loss of Expertise & Experience) and Ref.7 below, staffing levels are currently at the lowest for quite some time but workloads are increasing.

Incident numbers are rising by up to 12% from the 2011 figures released under MCA FOI F0001010; this year’s figures are likely to show another sharp rise of incidents as one closing MRCC experienced 54 incidents in a weekend where the monthly average was 100.

Contributing factors cited are increase in Severe Weather events and more people utilisingUKholiday/leisure than before.

7.    Staff morale at all time low.

In the Second Consultation document entitled “Protecting our Seas and Shores in the 21st Century “, the quoted number of HM Coastguard staff at all MRCCs in Section 2 (Original consultation Proposals) was quoted as 491.

http://www.dft.gov.uk/mca/110722_condoc2_v11_2_url.pdf

The same document above also sets out the minimum staffing levels for 8 of the remaining MRCCs as 23. It can be seen; therefore that the recorded staff levels for 8 existing MRCCs is short of the minimum.

The 2011 total was 85 staff short of the 491.

Organisation 1 May 2010 31 October 2011 Change
Aberdeen MRCC 29.00 25.50 -3.50
Belfast MRCC 21.14 21.14 0.00
Brixham MRCC 23.00 20.50 -2.50
Clyde MRCC 28.14 27.57 -0.57
Dover MRCC 31.00 26.00 -5.00
Falmouth MRCC 27.00 25.00 -2.00
Forth MRCC 15.00 14.00 -1.00
Holyhead MRCC 22.00 23.00 1.00
Humber MRCC 27.00 25.00 -2.00
Liverpool MRCC 21.50 20.50 -1.00
London Coastguard 7.00 11.00 4.00
Milford MRCC 24.00 23.00 -1.00
Portland MRCC 25.14 22.14 -3.00
Shetland MRCC 24.14 18.14 -6.00
Solent MRCC 28.65 25.65 -3.00
Stornoway MRCC 21.22 23.15 1.93
Swansea MRCC 27.00 22.00 -5.00
Thames MRCC 22.00 19.00 -3.00
Yarmouth MRCC 23.02 19.78 -3.24
Grand total 446.95 412.07

Figures in table (right) were extracted from the parliament publication linked below.

http://www.publications.parliament.uk/pa/cm201011/cmhansrd/cm111124/text/111124w0001.htm

There are plenty of media reports covering the dire staff shortages within HM Coastguard service, which extremely worrying, with one source quoting 163 Operational Coastguard Officers short across the service. (June 2012)

Staff at closing MRCCs have publicly expressed that many will not transfer to remaining stations due to a variety of reasons like distance & loss of faith in the service.  This will lead to a ‘Cliff Edge’

once stations start closing and may render the service incapable of dealing with multiple incidents of any kind.

8.    Real flaws in MCA/HMCG plan not being addressed.

According to one consultation FOI answer, there were nearly 2 instances a month in 2010 where MRCCs lost communications or systems. Average downtime was 5Hours 10mins

http://www.dft.gov.uk/mca/question_45_network_availability_centralised_coastguard_comm_grade_as_2010_to_date.pdf

With a similar picture from the 2009 report.

http://www.dft.gov.uk/mca/question_45_network_availability_centralised_coastguard_comm_grade_as_2009.pdf

A worrying trend is that average downtime is increasing.

Technology infrastructure has shown to have an average of 17 faults per month for the 2010 BT Wide Area Network log found in the following link.

http://www.dft.gov.uk/mca/question_45_network_availability_centralised_coastguard_comm_grade_as_2009.pdf

Press article showing blackouts can be caused by crime – in this case 3 hours lost due to a problem with BT exchange

http://www.cable.co.uk/news/bt-outage-causes-communications-blackout-for-shetland-coastguards-801390143/

The key word for the Modernisation Plan was ‘Resilience’ (ability to recover readily from illness, depression, adversity, or the like; buoyancy.); it is a major concern that the reduction (by 50%) of MRCCs actually removes resilience from the system. The greater number of centres means the less likely that any system failures will have an adverse effect on the emergency response.

The lower the number of control centres equates to less resilience in the system, as failure points become more critical having larger impact on the whole system.

All technology depends upon infrastructure integrity, which has power supply as the biggest weakness. It is well known that National Grid supply failures are on the increase as demand rises, reserve capacity is at an all time low and severe weather events are more frequent.

There will be more system failure like the one reported recently in the press; it’s only a matter of time before it coincides with an incident where lives are at risk.

http://www.shetnews.co.uk/news/2663-coastguards-loss

9.    Incident handovers

On the 20th July 2009 the Fishing Vessel MV Aquila capsized with the loss of 3 crew.

The Fatal Accident Inquiry by the Sheriff concluded that although there was nothing that could have prevented the tragedy, there were lessons to be learnt by Maritime Coastguard Agency (MCA) & HM Coastguard (HMCG) in respect of delays and mistakes that were made.

The report is here:    http://www.scotcourts.gov.uk/opinions/2012FAI22.html

My assessment & summary of the Sheriff’s report:

  1. There was initial doubt over the incident location due to duplicate place names even though the 999 caller gave precise location details.
  2. The original MRCC taking the 999 call & initiating the response assumed responsibility for the incident but then decided to pass to a nearer MRCC.
  3. The original MRCC failed to follow through with vital information when handing over to another MRCC due to high workload.
  4. Mayday protocol was broken which failed to ensure all vessels in the area were properly updated & therefore may not have been aware to respond.
  5. Inadequate staffing levels at the nearest MRCC who assumed responsibility, failed to advise of the shortages before incident handover.
  6. The experience & training of staff at the nearest MRCC were inadequate through lack of training in vital areas such as Risk Assessing incidents.
  7. The assuming MRCC staff were overstretched & unable to fulfil the requirement of a Search Plan. (this danger has increased significantly with current staff losses.)

The current modernisation plan requires frequent passing of incidents from MOC to MRCC with local knowledge or specialism in incident type, which according to the Inquiry recommendation should not happen, as mistakes are made as in (b & c).

10.      Lack of Individual Risk Assessments

The Maritime Coastguard Agency made some attempt to evaluate Risk by producing a generalised Assessment. However, the result was a poorly constructed process with the documentation disjointed and difficult to follow. In particular Solution failed to adequately justify the Mitigation and lost sight of the fact that failure (however low the percentage of risk) will result in loss of life.

Post Consultation Risk Assessment here:

http://www.dft.gov.uk/mca/supporting_documentation_final.pdf

The process of Risk Assessment should be straight forward, by breaking down into simple understood hazards & risk with proper solutions with the emphasis on Risk removal not reduction.  Risk reduction to the letter of the law “requirement is to reduce risk using reasonably practical measures“

UK Law requires that individual Risk Assessments are done on the basis that each MRCC will have already done local Risk Assessments. These Risks remain in place regardless of the station staying open or not. It is therefore incumbent on MCA to evaluate each of these Risks against closing stations, as each MRCC may have differing Risk profiles. Additionally each closing station will have to be considered on known future impacts to Risk.

Note: It is a fact that the H&S at work act was further strengthened by Management of H&S Regs1999; which covers the explicit need to consider changes made to practices that affect the Public.

Failure to meet the requirement for comprehensive Risk Assessment of MRCC closures has been the subject of much debate within many areas including Welsh & Scottish Governments, where there have been calls for devolved responsibility to them for Coastguard activities & SOLAS commitment.

Written by Coastal Joe

 

On 20th September last year (on a different blog), I wrote a post called ‘SOS – Save Our Souls – Please’.  The post was about the withdrawal of the four tugs that protect this Island of ours. It went on to discuss the closure of the Coastguard Stations at Brixham, Clyde, Forth, Liverpool, Portland, Swansea, Thames and Yarmouth. This was my first post on the subject and I was quite naive in my knowledge of the working of the whole organisation. Now, I know some of the people involved with the Coastguard and have been privileged to meet them. What a great bunch of girls and guys they are too ~ passionate about what they do, full of integrity, open & generous, and with lifetimes of local knowledge.

And therein lies the challenge or, the spin of the Government and the Maritime & Coastguard Agency! Mike Penning, the Transport Minister, lives in the landlocked constituency of Hemel Hempstead and is responsible for these decisions.

Under the previous government, The Fire Service was offered a newly built Call Centre Headquarters Building in Fareham, where all the emergency calls would be routed and then they would alert the local Fire Stations for them to go where needed.  The Fire Service gave much consideration to the proposal but decided to turn it down, believing a national call centre would be unable to serve the needs of local incidents across the country. Common sense and responsibility won out, but what to do with this nice shiny new building?

I haven’t gone off at a tangent, as the horrible truth is that they are going to make it the headquarters of the Coastguard. Now, I defy anyone to explain the logic of this to me – there is no logic. Nothing could explain why, just ponder on the following statement.

A national call centre for the fire service is unworkable, even though they have shires, towns, villages, roads, signs and postal codes to go by. But a national call centre for the coastguard has the go ahead even though there are no roads, postcodes and signs to go by, just coastlines, rocks and waves. This is a humongous mistake that will end in tears.

The Coastguard_SOS campaign has written to each and every single Member of Parliament to ask them to state whether they are for or against the cuts; in fact they have all been asked several times. The total number of MPs is 650, the number of responses received so far is 196. Pathetic! The facts of who has been responsible and courteous enough to reply can be seen on the page called ‘What your MP thinks’. The table shows who has answered, who has not answered and who has ignored a direct question. Makes for interesting reading! The MPs are elected to represent their constituencies and constituents, so you would imagine that each MP responsible for a coastal area would be passionately against the cuts, especially where one of the closures would be responsible for their area; but no, that is not the case! I was at Portcullis House, the Houses of Parliament in January, with Dennis O’Connor and Graham Warlow, for a meeting with Chair of the Transport Select Committee; Louise Ellman, MP. Whilst waiting, Dr Liam Fox, the MP for North Somerset (where incidents are handled by Swansea Coastguard Station and which is due for closure), was walking past and Graham stopped him to ask some questions. Dr Fox actually said he had no knowledge of the plans to close some Coastguard Stations, especially Swansea and that would affect his constituency. He went on to say that he would look into it.  Have a look, he has said YES to the closures!  As did quite a few other Conservative MPs who are responsible for coastal areas.

Had the procedures been followed correctly and had the consultations included risk assessments then there may have been an iota of responsibility and accountability with it, but, alas, no. In fact, the Welsh Government wrote and asked for a risk assessment to be done as they are very concerned by what is planned.  We are informed that this request has been refused. As well as asking the MPs if they were for or against the planned closures, we have also pointed out to every single one of them that no risk assessments had been done on individual stations and asked if they were prepared to allow it to proceed on that basis. The Maritime and Coastal Agency (MCA) and, Mike Penning, MP, the Minister responsible, have remained silent on this topic. Yet one MP, Therese Coffey (Suffolk Coast), recently claimed that risk assessments had been done on the closure plan which now includes the call centre at Farham.. If they have been done, why have they not been published? We know from a freedom of information request that no money has been spent on independent experts, so why should we believe any risk assessments exist. Of course it would also be only natural for us to question the impartiality and expertise of those involved in carrying out any risk assessments.

These days, there are many ‘celebrities’ and footballers who consider themselves important. Makes me laugh!  MPs do it as well, ha! Truth is, the important people, the real heroes, are those who give their time helping others. Those who make a difference, who save lives – Coastguards and the Lifeboat volunteers, they’re right up there on the list of inspirational heroes. And it is down to the MPs and the MCA to make sure these girls and guys are treated with respect and the very best of locations, training and equipment available.

The training, well – pots and kettles come to mind. The Coastguards have had a gagging order put on them since the closures were announced, I doubt many people realise this! It is very frightening and definitely Orwellian! Some of the Coastguards have made ‘waves’ and seem to have been moved from their posts or retired. All done with the stealth and secrecy of a dictatorship.  It is criminal that the powers to be have not listened to all the concerns that have been voiced and have refused the request by the Welsh Government to carry out an independent risk assessment. It is criminal that they have sent the first closure order to Forth Coastguard, telling them they will be closing on 28th September 2012 even though the call centre in Fareham is still far from operational. This just increases the risks involved to the ‘end users’ of the service and further discredits the so called ‘modernisation’ plan. Throughout this debacle, the Coastguards have acted with integrity and professionalism, they have my complete respect.

When the eight Coastguard stations are closed and all the local knowledge therein is lost, and when crucial time is wasted going through a central call centre, I do hope the MPs, who either supported the cuts (or ignored the question put to them), and the upper echelons of the MCA, will understand that they will be jointly culpable along with the current transport minister, Mike Penning, MP, and Prime Minister David Cameron. When souls are lost as a result of the closures, we will hold them to account.

Written by Lynne Gray

 

The last day of January was a significant date in the diary. Dennis @Coastguard_SOS, Graham @sosmhcoastguard and myself (@lynnerosie), met up in London and went to see the Chair of the Commons Transport Select Committee, Louise Ellman. The meeting was in Portcullis House, part of the Houses of Parliament and we were all searched and had our photos taken and recorded as we went in! Thank goodness they only get published in-house, as they resemble your worst passport photos!

Whilst we were at the desk on the first floor, waiting for Louise Ellman, we saw several MPs and well-known faces. One of them was Dr Liam Fox, MP for Somerset. As Somerset is part of the large region that Swansea coastguard is responsible for, Graham asked Dr Fox what he thought of the closures, particularly that of Swansea Coastguard Station, which would obviously affect his constituents.  He responded that he did not know of them and would look into it. Two things come out of this ~ firstly, we have to bombard our MPs with letters full of all the reasons the proposed closure of the Coastguard stations is a big mistake, HUGE mistake – we must never assume they know what is happening! And, secondly, a letter along these lines was sent to Dr Liam Fox and his reply thanked the sender for bringing this matter to his attention and continued by just giving the Government’s stance on the issue.

Into meeting room O and the talk was about how the Government campaign had been handled and where we were now. It would appear that the local knowledge, which everyone supporting the CoastguardSOS Campaign knows to be so very important in dangerous life and death situations, was dismissed relatively early. Why this should be so, shows the lack of an in-depth inquiry into the proposals given by the landlocked Mike Penning, MP for Hemel Hempstead. Mr Penning will not have too much use for the Coastguard where he lives; but for others, this fourth emergency service is the difference between life and death. His favourite word during the process has been ‘resilience’.  As a person with no actual ties to the coastguard service, other than complete respect for what they and the RNLI do each and every day, I believe the Coastguards to be very honourable men and women with enthusiasm for their job and the local knowledge that will continue to keep our coastguard service able to boast it is the best in the world – if there are no cuts! The ‘perfect storm’ would be a terrible situation to try this out!

Take a minute to digest the fact that no other emergency service has a national Operations Centre. Why? Because they simply don’t work, local knowledge saves lives! Plus, the proposed centre was supposed to be a building that was ready-for-use – hmm, I don’t think so!

L-R: Dennis, Louise Ellman, Graham

Louise Ellman is a delightful and genuine lady who really does care about what happens here. We can make a difference, we can campaign to get this looked at again, on the grounds that the consultation process has not been transparent ~ it was flawed with a lot of incorrect information; and important factors were ignored.  This is not democracy, this is autocracy – something this government excels in.

We all need to write to our MPs – click on ‘our MPs’ for the link to their details. We cannot assume that MPs are aware of changes that are taking place in their constituencies, as is shown above!

We just need to get a few more signatures on this government e-petition – Stop the closure of MCA Coastguard Stations.  We need to get 100,000 signatures – that’s not a lot, just ask all your friends, family and colleagues to drop by and sign!  The link is under the title, just click on that!

Can we do it – Yes we can!

 

Written by Lynne Gray

 

 

Technology is fantastic, it helps us in some quite unimaginable ways but reliability is a bit frustrating at times….. PCs crash, get infected, have component failures and, worst of all, suffer from a lack of real intelligence. The human mind is much more adept at recognising wrong things/information/puzzles and solving them, sometimes instantly, without conscious effort (see example below).

It really is amazing how good the human mind is at solving the things that technology cannot at this moment in time.

The other thing that is remarkable about the mind, is the capacity to remember things such as places, local facilities, local topology, mental images of the area and relationship to nearby places. These points underline the ability that we all have to deal with problems and our capacity to solve them in a variety of different ways all with a successful outcome.

Yes, we all rely on technology but when it fails, we usually have the ability to get round the problem and get that faulty ‘technical aid’ fixed. Generally that’s what technology is for us ‘an aid’, as soon as we rely on it wholeheartedly, we start losing the skills to do the task ourselves.

So, why the preamble? …….. Well, in closing 50% of HM Coastguard Rescue Centres, the Government is banking on technology replacing people and having a cheaper service with less trained staff in the service.

A UK Central Maritime Operations Centre will be the way forward to automation of the HM Coastguard service with a heavy reliance on technology to fill in the gaps and provide many of the answers to emergencies. Useful technologies such as automatic GPS enabled VHF communications sets, Automatic identification systems fitted to vessels/navigation aids/rescue craft, ship & shore radar beacons, radio beacons and, of course, maritime GPS systems.

These technologies when integrated into HMCG in house computer modelling for tide, weather & conditions along with historical databases and a huge catalogue of place names should make quite a sophisticated control & monitoring system.

However, there are justifiable fears about this over-reliance of technology:

  1. You need trained experienced staff, who understand the whole maritime picture and can act independently of technology.
  2. You cannot have every place name logged, when many are place descriptions only known locally, so by keeping data local with regional staff, place recognition is faster.
  3. UK coastline is said to be 20,000 miles long & is quite diverse in conditions and local features which vary immensely during different tide/weather.
  4. UK coastline hazards are changing on a daily basis and only regionalised centres can keep up to date with events.
  5. All existing centres have a close relationship with the rescue assets that they call upon.
  6. Human local observation can assess situations faster, recognise dangers and take actions to avert any incidents in the first place.
  7. There is a delay in data updates which can increase with distance due to many parameters. Similarly relaying information from one end of country & back again can add vital seconds.
  8. Technology is a help when it is working & useless when it is not, much relies on all sea users to utilise this equipment, when we are still struggling to get some people to wear car seatbelts – which is law! Wearing of lifejackets is often ignored, so how can you enforce the use of technology safety devices?
  9. All the technology has accuracy limits & cannot be relied upon in isolation, even maritime regulations recognise this:

Rule 5 Navigation Rules and Regulations

Every vessel shall at all times maintain a proper lookout by sight and hearing as well as by all available means [including radar] appropriate in the prevailing circumstances and conditions so as to make a full appraisal of the situation and of the risk of collision.

There are still collisions at sea every year in the UK, which remind us that technology alone cannot ensure that sea/coastal users are safe. Over reliance in technology in today’s use of GPS navigation for road users, serves as another reminder of how this can get us into trouble, and marine navigation is considerably trickier with the constant changing of channels & depths.

Recent events highlighted by the Costa Concordia disaster demonstrate the difficulties that can arise from navigation hazards. Modern highly sophisticated cruise ships like this one are designed to be able to cope with even the worst situations, however things went wrong and none of the inbuilt safety features or technology prevented the ship from capsizing with tragic consequences. The exact nature of failure will eventually be determined at the conclusion of the ongoing investigation.

Summary

The mark 1 eyeball combined with the human brain are extremely effective tools for experienced & fully trained officers and can be complemented by the correct use of technology.

There needs to be a methodical, progressive approach to technology advancements in the world’s best coastguard rescue service. I welcome any technology that aids maritime safety, but would never agree to it replacing the skill, knowledge, dedication & resourcefulness of our front-line coastguard officers.

Written by Coastal Joe